Privacy Policy
Hybrid Health, a brand owned and operated by Elite Brand Supply Ltd, is committed to protecting and respecting your privacy in accordance with UK data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information.
Information We Collect:
We may collect and process the following personal information:
- Contact details (e.g., name, email address, phone number)
- Shipping and billing addresses
- Payment information
- Transaction history
- Communication preferences
- Website usage data (through cookies and analytics)
How We Use Your Information:
Your personal data is used for:
- Processing and fulfilling orders
- Providing customer support and responding to enquiries
- Improving our products and services
- Communicating promotional offers (only with your explicit consent)
- Complying with legal obligations
Information Sharing:
We do not sell your personal information. However, we may share your information with trusted third parties when necessary for:
- Fulfilling orders and delivering products
- Processing payments securely
- Complying with legal requirements or requests from relevant authorities
Data Security:
We implement strict security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Data Retention:
Your personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes.
Your Rights Under GDPR:
You have the right to:
- Access, update, or request deletion of your personal data
- Withdraw consent for marketing communications at any time
- Object to processing or request restrictions on the use of your data
- Request data portability
To exercise these rights, please contact us at info@elitebrandsupply.co.uk.
Complaints:
If you believe your data protection rights have been violated, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk).
Cookie Policy:
Our website uses cookies to enhance user experience and collect data on website usage. For more detailed information on cookies and how we use them, please refer to our separate Cookie Policy.
Changes to This Policy:
We reserve the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date.
By using our website and services, you consent to the collection and use of your information as outlined in this policy.
Contact Us:
Elite Brand Supply Ltd
Unit 3 Vision Park
Peterborough Cambridgeshire
PE1 5XP