Have a Question? Get in Touch
We'd love to hear from you! If you have any questions, concerns, or feedback, please feel free to reach out to our team at Hybrid Health.
Customer Support:
Email: info@hybrid-health.co.uk
Our team typically responds within 24-48 hours, Monday to Friday.
Frequently Asked Questions (FAQs)
Below you'll find answers to some of the most commonly asked questions about our products and services.
If you can't find the answer you're looking for, don't hesitate to get in touch!
Yep, shipping’s on us — no hidden fees or minimum spend. All UK orders qualify for fast and free delivery.
For shipping rates on international orders, delivery costs will be calculated at the checkout.
Orders placed before 1pm (Monday to Friday, excluding public holidays) are dispatched on the same day, aiming to deliver to your doorstep within 1-3 working days. Orders placed after 1pm or on weekends will be dispatched the next working day.
If you are not completely satisfied with your order, you may return the product to us for a full refund or an exchange, provided the product remains unopened and in its original condition.
For more details on how to start a return, please visit our returns & refund policy.
Yes! All our products are already discounted by 10% across our entire range when you shop directly through our website. No codes needed.